Rideshare services like Uber and Lyft offer convenient ways to get around—but they also open the door to risk. Being alone in a private car with someone you don’t know can create situations where boundaries are crossed or trust is broken. It’s crucial to understand the danger, your rights, and the steps you can take to stay safe.
We can help answer your questions and connect you with an attorney if you may have a case.
A notable federal case arose after a passenger was attacked after entering a car she believed to be an Uber—a tragic situation that led to broader reforms like New Jersey’s “Sami’s Law,” requiring driver identification placards for passenger safety.
Most rides are uneventful, but that doesn’t mean the danger isn’t real. Reports have shown that assaults can and do happen:
Uber’s safety reporting shows around 3,800 serious sexual assault reports over a recent two-year period.[1]
Over the same timeframe, sexual assault incidents happened on roughly 0.0002% of US rides—about one assault per every 5 million trips for non-consensual penetration.[2]
The U.S. Government Accountability Office (GAO) found that in 2019, Uber, Lyft, and other ride-hailing apps reported a total of approximately 4,600 sexual assaults.[3]
A Colorado state representative sued after discovering her attacker impersonated a Lyft driver—using someone else’s account to bypass safety checks.
Read more on Yahoo News
In the U.S., the tragic 2019 kidnapping and murder of Samantha Josephson—who mistakenly entered a non-licensed vehicle—prompted significant safety reforms like credential placards for rideshare drivers.
Read more on Wikipedia
Notify the rideshare company and file a police report. Keep ride details, timestamps, messages, and any physical evidence.
Victims can seek compensation for medical bills, lost income, and emotional trauma—and rideshare platforms may face civil suits over negligent safety protocols.
Courts have allowed consolidation of hundreds of lawsuits against Uber and Lyft—striking down user agreement clauses meant to prevent mass litigation.
Always check the vehicle, license plate, driver photo, and name before entering.
Use real-time location sharing with a trusted contact.
Sit in the back seat for distance and visibility.
Don’t be distracted. Note any odd behavior or sudden route changes.
If something feels wrong, don’t get in—or ask the driver to stop and exit.
Get to safety
Your health and well-being come first.
Get Checked Out
It’s also a way to make sure any injuries are treated and that there’s a clear record of what happened.
Let the Right People Know
Reach out to the rideshare company and the police as soon as you feel ready—it can help protect others and begin the process of holding someone accountable.
Keep a Record of What Happened
Take screenshots of your trip details, any messages exchanged, the driver’s license plate, and any visible injuries.
Explore Your Options
There are people who handle cases like this every day—they can help you understand your rights and stand beside you as you decide what to do next.
ACTION
WHY IT MATTERS
Get to safety
Your health and well-being come first.
Get Checked Out
It’s also a way to make sure any injuries are treated and that there’s a clear record of what happened.
Let the Right People Know
Reach out to the rideshare company and the police as soon as you feel ready—it can help protect others and begin the process of holding someone accountable.
Keep a Record of What Happened
Take screenshots of your trip details, any messages exchanged, the driver’s license plate, and any visible injuries.
Explore Your Options
There are people who handle cases like this every day—they can help you understand your rights and stand beside you as you decide what to do next.
Rideshare companies release safety reports to maintain transparency and inform improvements. Uber, for instance, saw a significant drop in incident rates over successive safety reports.
Laws and court decisions have started to shift the landscape. Some states now require drivers to display clear ID and go through tougher background checks, while legal rulings have made it easier for survivors to come together and take collective action in court.
It can be anything from unwanted comments or gestures to physical or sexual contact. If someone makes you feel uncomfortable or unsafe, trust your instincts—it matters.
If you feel safeenough to do so, both. Reporting it to the company may stop that driveror passenger from hurtingsomeone else. Reporting to police can help start a legal process.
Yes. Freezing or staying quiet is a very common response to fear. Your silence doesn’t mean you consented. You can still report it later.
Absolutely. While most reported cases involve women, men can also be victims. Assault doesn’t discriminate.
Yes. Even if you’re unsure what will come of it, your report adds to a bigger picture. It could protect someone else. And more importantly—it acknowledges what happened to you.
Most rides with services like Uber and Lyft end without incident—but safety isn’t guaranteed. Staying alert, understanding your rights, and trusting your instincts can go a long way. If something does happen, you’re not alone. Speaking up, getting the care you need, and leaning on support can help you take back control—and push for change where it’s needed most.
[1] UBER
[2] USA TODAY
[3] Government Accountability Office
Being assaulted by a Lyft driver is not your fault. You deserve answers. You deserve advocacy. And most of all—you deserve justice.
Let us help you move forward.
Contact Survivors Justice now for your free, private consultation.
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