Legal Help For Survivors Nationwide
Legal Help For Survivors Nationwide
Most of us use rideshare services expecting a smooth, uneventful trip from point A to point B. But when something goes wrong—especially something as serious as abuse—it can leave you feeling shocked, confused, and unsure of what to do next.
If you or someone you care about has gone through this, you’re not alone.
You deserve to feel safe, heard, and supported.
We can help answer your questions and connect you with an attorney if you may have a case.
This guide is here to walk with you through the questions that often come up after an incident—offering simple, honest answers and helping you find the support and direction you need, at your own pace.
A: You can report what happened directly through the app by tapping "Report Safety Issue," or you can reach out to their 24/7 critical response team for help. If you feel safe enough, it's also important to contact the police so they can begin an official investigation and help protect you and others.
A: Make sure you're safe first. Call 911, avoid changing clothes or showering (to preserve evidence), seek medical care, and reach out to a support hotline.
A: Yes, especially if the company failed to properly screen or monitor the driver. A lawyer can help you explore your legal options.
A: Look for personal injury attorneys with experience in sexual assault or rideshare cases. Many offer free, confidential consultations.
A: You may be able to recover costs for medical care, therapy, lost income, emotional trauma, and more.
A: In many cases, yes—especially if the company was negligent. Even though drivers are independent contractors, the company may still be held accountable in court.
A: Try to save anything that might help tell your story—like ride details, screenshots, photos of any injuries, medical records, police reports, and any messages you exchanged through the app.
A: Most states give you 2–3 years, but it varies. Some states allow more time for survivors of sexual assault.
A: Yes. Reporting later is very common and still valid. You can file anytime within your state's legal timeframe.
A: Your ride receipt and trip details are in the app. For full records, police or your lawyer can request them directly from the company.
A: Yes. Uber partners with RAINN to offer a confidential support line for survivors, so you can talk to someone who understands—without pressure. Lyft also has a safety team that's available around the clock to help if you need support or someone to talk to after an incident.
A: Before you get in, take a moment to double-check the car's license plate and the driver's photo. If you can, share your trip with someone you trust. Sitting in the back seat gives you space and options. Most importantly, if something doesn't feel right—trust your gut.
A: Be alert for mismatched drivers, unexpected route changes, overly personal questions, or a driver who refuses to let you out.
A: They are usually suspended while investigated and removed from the platform if the report is credible.
A: When you report something to Uber or Lyft, the driver won't see your name or personal information. If you decide to go to the police or take legal action, your name might be needed, but there are steps in place to help protect your privacy.
Being assaulted by a Lyft driver is not your fault. You deserve answers. You deserve advocacy. And most of all—you deserve justice.
Let us help you move forward.
Contact Survivors Justice now for your free, private consultation.
Survivor’s Justice is dedicated to supporting, educating, and empowering individuals affected by sexual assault and abuse. Have questions about your own experience? We’re here to help.
Support for Survivors
Survivor’s Justice is committed to supporting, educating, and empowering individuals affected by sexual assault and abuse.
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